Kesher (Android app app.chat.messenger and chat.wolfschlesinger.com) · developer: Wolf Schlesinger
How to delete your account
- Send an email to volvy2577@gmail.com with the subject "Delete my Kesher account".
- Send it from the email address you sign in to Kesher with, and include your @username.
- To make sure the request really comes from you, we may email you a one-time code or ask you to confirm from inside the app.
- We delete your account within 30 days (usually much sooner) and email you when it is done.
What is deleted
- Your account: email address, phone number, @username, name, "about" text and profile photo.
- Your devices, sessions, encryption keys, notification tokens and encrypted backup.
- Your settings (including Shabbat location), reminders, scheduled messages, imported chat history, and your call log entries.
- Your encrypted messages and files are removed from our server. Copies already delivered to other people's phones stay on their phones, because only they hold them.
- You are removed from all your groups. Groups you created stay for their other members.
What may be kept
- Reports made about abuse, and records of bans, may be kept for up to 12 months to prevent the same person from returning and to protect other users.
- Feedback you sent may be kept without your name.
- Information we must keep by law.
Delete some data without deleting the account
- Delete a message: long-press it → Delete (for everyone within the allowed time).
- Turn on disappearing messages in a chat.
- Remove your profile photo or "about" text in Settings.
- Turn off the encrypted backup, or remove your Shabbat location in Settings.
- Or email volvy2577@gmail.com and tell us which data to delete.